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Participant
October 20, 2022
Question

Allegorithmic license activation

  • October 20, 2022
  • 3 replies
  • 607 views

Hello,

I bought a perpetual license from Allegorithmic in 2018 and I'm now trying to reinstall Substance Painter but my key doesn't work anymore. I can provide all the needed information. Thank you!

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
February 23, 2023

@Julien26659665lkac 

 

i realize your post is so old, this answer is too late to help you.  but for others, adobe support for substance users is supplied via email here, https://www.substance3d.com/contact/

Cyril Dellenbach
Community Manager
Community Manager
February 23, 2023

Hi @Julien26659665lkac,

 

My name is Cyril, I've taken over this forum for a few weeks and I've realized your post was unanswered (thanks to @starseeker77).

 

I don't know if you already found a solution to the problem, but I'll move this conversation to the appropriate community so our team can give you a proper answer !

 

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Participant
February 22, 2023

Poor service. No one is answering this question. Thats why people dislike Adobe!!!!

Participant
February 23, 2023

Agreed 100% 

kglad
Community Expert
Community Expert
February 23, 2023

@Julien26659665lkac and @starseeker77 

 

posting in the incorrect forum is not likely to lead to a response.  ie, each forum has experts in that area checking the forum.  if those experts encounter a question they can't answer, they move on hoping another expert will be able to answer.  but if the post is in the incorrect forum it's not unexpected that none of those experts will be able to answer.