Inspiring

Answered

Amazon black friday creative cloud 20GB Photoshop and Lightroom

Forum|Forum|1 year ago
November 21, 2024
5 replies
2032 views

My existing plan expires december 2026

If i buy a years subscription today for £62.99 will it run from nov 2024 to november 2025 or will it extend my subscription to december 2027

thanks

dave

Cloud storage web assets

Correct answer kglad

it will extend your subscription, BUT most deals are for new users only. ie, read the fine print very carefully.

Nancy OShea

Community Expert

Special offers typically have expiration dates, after which you forfeit the opportunity to redeem them.

I purchased something the other day that must be redeemed within 3 months. I must use it or lose it. 🤔 🤔

As @kglad said, always read the Fine Print before deciding if it's something you can actually use.

Or reach out to Adobe Customer Care via online chat.

Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Nancy O'Shea— Product User & Community Expert

davids02011959Author

Inspiring

I last bought this on prime day in October and extended my existing subscription.

I told a friend of mine about the black friday deal but he told me he could buy a years subscription for £62.99 but he couldn't use it to extend his existing subscription.

I am not looking to buy at this time.

Sent from Outlook for Android

kglad

Community Expert

what each user sees may vary, especially if subscription types are different, country of user is different and there may be other factors. ie, again each potential purchaser should read the fine print very carefully.

most importantly, if there's no fund for a problematic purchase, read it twice because you'll be dealing with the seller, not adobe if there's a problem.

Shivangi_Gupta

Community Manager

Hi davids02011959,

That is an interesting question!
I checked your account detail and found that your subscription will end on January 24, 2027. Do you wish to extend it? Where are buying the extension from?

As mentioned by @kglad, please make sure that you go through the terms and conditions before making the transaction.

Let us know if you have any questions while making any purchase from Adobe's website. We'll be happy to help.

^SG

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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kglad

Correct answer

Community Expert

it will extend your subscription, BUT most deals are for new users only. ie, read the fine print very carefully.

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