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Participant
March 23, 2025
Answered

Annuler mon abonnement

  • March 23, 2025
  • 2 replies
  • 543 views

Je veux annuler mon abonnement. Je fais comment ? Je ne veux pas être débité par la suite. Pouvez-vous m'aider ?

 

Merci

Correct answer kglad

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

2 replies

Participant
March 29, 2025

Bonjour j'amrais annuler ma période d'essaie & mon abonnement s.v.p. Comment je fais cela, préférablement j'aimerais que vous le fasier si possible 

louis 1222

P.S.: Me confirmer le tout par retour de mon courriel

kglad
Community Expert
Community Expert
March 29, 2025

@louis_1222 

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 23, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)