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Assistance with Adobe Acrobat DC Pro 2012 Installation

New Here ,
Sep 12, 2024 Sep 12, 2024

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Hi,

I recently changed my machine’s hard disk and would like to reinstall Adobe Acrobat DC Pro using my previously purchased license. However, I need the download link for the 2012 version.

 

Could you please assist me with the setup configuration for Adobe Acrobat DC Pro 2012?

 

Thank you in advance for your help.

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Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

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Hi Adam,

Have you purchased a serial number license for Acrobat Classic 2015 ?

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New Here ,
Sep 13, 2024 Sep 13, 2024

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Yes, I purchased the license since 2015.

Could you please provide me with the download link for the 2012 version of Adobe Acrobat DC Pro, or guide me on how to proceed with the installation using my existing license?

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New Here ,
Sep 13, 2024 Sep 13, 2024

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I called Adobe customer care, and they confirmed that my serial number is linked to Adobe Acrobat DC Pro 2012, which is no longer available for download from their website

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Community Expert ,
Oct 22, 2024 Oct 22, 2024

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@adam_3424 

 

if you purchased from or registered with adobe, a download link may be available to you at the account used when purchasing/registering, https://account.adobe.com

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Community Expert ,
Oct 22, 2024 Oct 22, 2024

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For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log in to your Adobe account and click this link https://account.adobe.com/products
--IF a download is available there will be a Download button under the program name
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need
---since Adobe DOES sometimes remove very old downloads from their file server
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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Adobe Employee ,
Oct 22, 2024 Oct 22, 2024

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Adam, in addition to Kglad's suggestion, please see https://adobe.ly/3UHqKrt for information on how to download non-subscription Adobe software from your account. ^JW

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