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Participant
July 19, 2023
Question

Asus ProArt offer for Creative Cloud 3 month free

  • July 19, 2023
  • 3 replies
  • 6766 views

Hi,

I just bought 2 Asus ProArt products with an offer of 3 month free for Creative Cloud with each (so 6 month free).

Unfortunately, the inscription doesn't work on the Asus website to suscribe the offer and register products.

I contacted the Asus support who answered me this is a "technical issue from Adobe" but the is the form on Asus website which doesn't work.

So, can anyone confirm me this an issue from Asus website and if there is another way to register my Asus ProArt products to obtain my 6 free month of Creative Cloud?

Thanks a lot.

This topic has been closed for replies.

3 replies

Participant
October 7, 2024

Hello,

 

Did you manage to get this going? I am having trouble with asus customer support. It is incredibly difficult to claim the code and following their rules to redeem. I keep getting bounced from rep to rep and this is quite disturbing

kglad
Community Expert
Community Expert
October 8, 2024

@Bheku37870640nwg0 

 

did you get a redemption code from asus?

kglad
Community Expert
Community Expert
October 10, 2024

A credit card has nothing to do with this.

 

After reviewing other posts, I will not find any answers here. Adobe, Asus, etc, are terrible.


you didn't purchase anything with credit card backing?

 

and i don't think adobe has much to do with this.

Participant
July 11, 2024

As of July 2024 it has been stated in the asus website:
https://www.asus.com/us/content/asus-offers-adobe-creative-cloud/

 

"Each subscription can only be redeemed twice by a customer."

kglad
Community Expert
Community Expert
July 12, 2024

those subscription benefits are over-stated.

kglad
Community Expert
Community Expert
July 19, 2023