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aynı ay içerisinde banka hesabımdan 2 kere para alındı

New Here ,
Sep 23, 2022 Sep 23, 2022

adobe creative cloud üyeliğimi geçen ay başlattım. fakat benim banka hesabımdan aynı gün içerisinde 2 kere para çekildi bu ücreti nasıl geri alabilirim?

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Community Expert ,
Sep 23, 2022 Sep 23, 2022

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Nov 03, 2024 Nov 03, 2024

Adobe withdrew money from my bank account 4 times on September 4th and I cannot find anyone to contact. The people I found are robots or people who do not know anything. Please report this to your company immediately and I will probably complain to the necessary important authorities on the grounds of unjust withdrawal or theft.

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Community Expert ,
Nov 03, 2024 Nov 03, 2024
LATEST

@Vatanglobal_ekip 

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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