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AYUDA CANCELE A TIEMPO Y NO ME LO DIO DE BAJA.

New Here ,
Oct 28, 2022 Oct 28, 2022

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Realice mi cancelación de mi plan acroba pro en los primeros 5 dias de prueba, voy entrando a mi pagina para buscar otro programa y me topo que el programa esta activo y ya me hizo el primer cobro de 399 pesos, y para poder cancelarlo me esta piendo mas de 2100 pesos, que debo de hacer?

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Community Expert ,
Oct 29, 2022 Oct 29, 2022

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You should contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person, and make sure pop-ups are not blocked)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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LATEST

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

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