ayuda para cancela suscripcion Adobe Ilustrator

Question

porfavor necesito de su ayuda para cancelar mi suscripcion en Adobe Ilustrator, hace un par de meses que deje de utilizarlo, razon por la cual necesito cancelar la suscripcion y evitar seguir pagando algo que no ultilizo. En la pagina no aparece en ningun lugar, de forma accesible la opcion de cancelar el servicio. 
Agradeceria su ayuda.
Gracias. 
**PII remoed by the moderator**

kglad · Answer

assuming you do not have an enterprise/team managed subscription:

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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