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2

ayudaaa:((

New Here ,
Jul 06, 2023 Jul 06, 2023

hola yo se que al cancelar un plan anual que se cobra cada mes se te genera un cargo por cancelar, mi pregunta es si cambio de plan se me hace ese cargo?

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

Contact Adobe Support for these sorts of questions: https://helpx.adobe.com/contact.html

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

Not if you go to Adobe Customer Service and explain that you want to change your plan  (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

Moved to Account..... forum.

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

 no. cancelling one plan and starting another (ie, changing), avoids the early cancellation fee on the cancelled plan.

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Adobe Employee ,
Jul 07, 2023 Jul 07, 2023
LATEST

Hi there,

We appreciate you writing in. Please check this article to know what happens when you change your Creative cloud plan: https://helpx.adobe.com/manage-account/using/change-plan.html

Let us know if it helps.

Regards,

Shivangi

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