Skip to main content
Glenn 8675309
Legend
April 20, 2021
Question

Be sure to review the cancellation policy

  • April 20, 2021
  • 2 replies
  • 290 views

I recently tried the full version of photoshop, and cancelled it on day five of the 7 day trial.  They offered it to me for 3 months, free.  I said "Awright, I'll do it."   After two weeks I decided phtoshop was simply overkill, and cancelled my "free" subscription for 3 months.

I had to pay an early termination fee.  For me it was $18 and some change (It's 50% of the remainder of your subscription).   

I jsut wanted it to go away,so  I paid the money, and chalked it up to experience. 

This topic has been closed for replies.

2 replies

LinSims
Community Expert
Community Expert
April 21, 2021

The 3 free months are a customer retention tactic. You get 15 months for the price of 12, but you're still expected to pay for a full year.

jane-e
Community Expert
Community Expert
April 20, 2021

Moved from Photoshop to Account, Payment, and Plan.

~ Jane