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Participant
April 4, 2020
Question

Billing. Charged double

  • April 4, 2020
  • 1 reply
  • 199 views

Why have I been charged twice as much this year??? 
it says the yearly plan is $179.69, 

today I was charged, $359.38 why??? 

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1 reply

John T Smith
Community Expert
Community Expert
April 4, 2020

Did you subscribe with a discount for the 1st year?

 

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