Billing issue

Forum|Forum|1 year ago
November 13, 2024
2 replies
113 views

I received an invoice but I never booked a plan from Adobe. I logged in my account and there is no record of any billing history or invoice actually. So I can't do any operation to check my account situation and change/cancle the plan.

This topic has been closed for replies.

kglad

Community Expert

if you're never had a trial or subscription, contact your credit card issuer and report fraudulent usage of your card.

Peru Bob

Community Expert

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded