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Animatrr
Animatrr
Inspiring
May 20, 2024
Answered

Billing Issues

  • May 20, 2024
  • 2 replies
  • 1933 views

I recently changed the payment option.  And Adobe still says there's a billing issue.  What's the problem here?  I have all the invoices and it accepted all payments, what's the issue?

    This topic has been closed for replies.
    Correct answer Animatrr

    Nevermind, just fixed itself.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 30, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from animate">
    S
    sarahn0060595
    Known Participant
    October 30, 2024

    thank you at first i didn't know there were categories, i'm pretty new in the community. 

    S
    sarahn0060595
    Known Participant
    October 30, 2024

    you're welcome.

     

    p.s. can you change your payment option back to the pre-problem option?


    yes i think IT-department did this. 

    Animatrr
    AnimatrrAuthorCorrect answer
    Inspiring
    May 20, 2024

    Nevermind, just fixed itself.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 20, 2024

      thanks for the update.

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