Billing Issues

Forum|Forum|1 year ago
May 20, 2024
2 replies
1931 views

I recently changed the payment option. And Adobe still says there's a billing issue. What's the problem here? I have all the invoices and it accepted all payments, what's the issue?

Other

This topic has been closed for replies.

Correct answer Animatrr

Nevermind, just fixed itself.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from animate">

S

sarahn0060595

Known Participant

thank you at first i didn't know there were categories, i'm pretty new in the community.

kglad

Community Expert

yes and you know what is also really weird. if my collegue uses my login just to check the billing. it says we have a licensed account, but when i login with the same account it says it don't wtf man???

what browser/version are you using to check your account?

and is that a teams or enterprise account?

AnimatrrAuthorCorrect answer

Inspiring

Nevermind, just fixed itself.

kglad

Community Expert

thanks for the update.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded