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R
raineyh82741990
Participant
April 12, 2023
Answered

Billing

  • April 12, 2023
  • 4 replies
  • 709 views

I am having problems finding a record of what I paid and what I was charged just now...please sent me a receipt?

Also,

Please call me:

[PERSONAL INFORMATION REMOVED BY MODERATOR - THIS IS AN OPEN FORUM NOT ADOBE SUPPORT, PLEASE DO NOT POST PERSONAL INFORMATION]

 

This topic has been closed for replies.
Correct answer kglad

you can access your invoices, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

 

but per @Rashmi27002770wxve, you don't have one yet. but you will unless you cancel that acrobat trial.

4 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 13, 2023

you can access your invoices, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

 

but per @Rashmi27002770wxve, you don't have one yet. but you will unless you cancel that acrobat trial.

    R
    Community Manager
    Rashmi27002770wxveCommunity Manager
    Community Manager
    April 13, 2023

    Hi there,

     

    Happy to help!

     

    We have checked your account and we see that you have an active Acrobat Pro subscription under the email address associated with the community which was purchased now. We do not see any bill generated yet on our system. Also you have purchased under trial model.

     

    For future reference, learn how to view your billing history in your Adobe account and find your invoice with the help of the below link.

    https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

     

    Since, this is a community forum, we are happy to share the link that can help you to connect with the Adobe Customer support via chat for any further help related to billing.

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

     

    Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

     

    Hope the information was helpful to you. Please let me know if you have any further questions.

     

    Sincerely,

    Rashmi Swain

      JR Boulay
      Community Expert
      JR BoulayCommunity Expert
      Community Expert
      April 13, 2023

      When asking questions on this forum you have to keep in mind that you are asking for free help from people who are volenteering their time and effort.

      So no one will call you, except scammers.

      Acrobate du PDF, InDesigner et Photoshopographe
        JR Boulay
        Community Expert
        JR BoulayCommunity Expert
        Community Expert
        April 13, 2023

        [MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

        Acrobate du PDF, InDesigner et Photoshopographe
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