Billing

New Here ,
Feb 16, 2022 Feb 16, 2022

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I was billed $22.99 (Which is R357.70 in South Afrian currency when converted) and that is what was deducted. I'm not even using this product, I thought I'd have a pc or laptop by now but decided against it. Now getting a refund from Adobe is like having a bikini wax (very painful, yes). The consultant that is assisting me has no clue on what they are doing. On their side they are saying that the payment is not reflecting. How??? It has been deducted from my account.

 

Please ADOBE, I need my money back

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Adobe Community Professional ,
Feb 16, 2022 Feb 16, 2022

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Hello @Cedric23185901lh4l,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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