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Participant
June 14, 2023
Question

Black Screen trying to access Base content Module

  • June 14, 2023
  • 1 reply
  • 208 views

I'm trying to access Module "Adobe Education and Charity Customer Eligibility - Italian" but as I click to open appears a black slide with title but no content, if I click on next slide I receive error to obviously complete module before going to next. Thanks

Tried with Chrome, Firefox, IE, also in private session

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1 reply

kglad
Community Expert
Community Expert
June 14, 2023

i don't see any page titled exactly that at adobe.com.

 

maybe start here, https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

 

=================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

McFly70Author
Participant
June 14, 2023

It's on Adobe Training center:
[image: image.png]

<personal info removed-kglad>

kglad
Community Expert
Community Expert
June 14, 2023

don't replay by email or remove your signature before sending.

 

also, email attachments do not work with email replies.