By Mistake I have redeemed the Photoshop Code

New Here ,
Jul 28, 2021 Jul 28, 2021

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Hi,

By mistake I have redeemed the code for Photoshop (redemption code removed).

I was supposed to gift this software to my brother but by mistake I have redeemed the code and he is not able to download the software. I have also attached the screenshot.

Can you please help me to get a new Code for "Photoshop"?

 

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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I don't think there is anything anyone, not even Adobe, may do... you are going to have to buy a new code

 

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Jul 29, 2021 Jul 29, 2021

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ok John I was also thinking the same but still checking if there is way out

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