Skip to main content
Participant
June 30, 2022
Question

Cambiar Método de Pago - Change Payment Method

  • June 30, 2022
  • 2 replies
  • 606 views

Quiero cambiar mi método de pago de tarjeta de crédito a tarjeta de débito, pero cuando intento editar mi información de pago, no existe la opción de tarjerta de débito, solo crédito, necesito ayuda para poder hacer el cambio.

I want to change mi payment method from credit card to debit card, but when i try to edit my payment information, theres no debit card option, only credit, i need help to change it, because i want to pay with debit.

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
June 30, 2022

that's probably because debit card payment in your country is not accepted by adobe, Adobe Store | Online order and payment FAQ

 

you can contact support per @John T Smith for definitive information on that.

John T Smith
Community Expert
Community Expert
June 30, 2022

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730