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Participant
June 12, 2023
Answered

Can i change my date of birth?

  • June 12, 2023
  • 1 reply
  • 6962 views

i would like to change my date of birth so i can try generative fill, but my age is set bellow 18 is there a setting to change my age? 

 

thanks,

Alasdair

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@Alasdair304571860xag in short you cannot bypass the DOB restrictions. If your DOB indicates you are under 18 there is no recourse.

1 reply

kglad
Community Expert
Community Expert
June 12, 2023

from, https://helpx.adobe.com/photoshop/using/generative-fill.html

 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

 

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

<moved from enterprise&teams>

 

if that fails to help, contact adobe support. 

Participant
June 13, 2023

this didn't work. Is there any other way?

Jeffrey_A_Wright
Community Manager
Community Manager
June 13, 2023