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Michael22920565m4vx
Participant
January 31, 2022
Question

can not change my billing adress - no field to enter

  • January 31, 2022
  • 1 reply
  • 470 views

I want to change the adress for billing but there is no field to enter a new adress or change the old one!

 

Have someboday any tip?

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    January 31, 2022

    Michael, sorry you are unable to enter the credit card number and update your billing information as described in https://helpx.adobe.com/manage-account/using/update-billing-information.html.  Which web browsers have you used?  Are blocked from entering the information in both FireFox and Chrome?

    M
    Michael22920565m4vxAuthor
    Participant
    February 1, 2022

    in both browser is no adress field. there is also no difference if i want to add a new credit card or edit the old one.

    I only want ot change the adress because I moved my office

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