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Participant
January 7, 2020
Question

Can't Access Email to Reset Password

  • January 7, 2020
  • 1 reply
  • 411 views

Hello, 

 

I'm currently having issues trying to login to Adobe, This wasn't a issue last year but a forced password reset has been issued it seems, the only issue is that the email address used is no longer accessible. 

 

A FAQ states to log in to change the listed Email address but this isn't possible as it loops to requiring a email link to reset the password. 

 

I can't see any way to get support via phone or chat via the customer care page. It's just seems to loop around to a page with FAQ's on. 

 

Any help with this would be great

This topic has been closed for replies.

1 reply

January 7, 2020

Hi

You can contact Adobe customer care via this link, https://helpx.adobe.com/contact.html

Click on the Chat icon lower right hand corner

 

 

Participant
January 7, 2020

Ah thank you!