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Participating Frequently
April 15, 2024
Question

Can't add PL VAT number to PayPal payment

  • April 15, 2024
  • 1 reply
  • 1080 views

I'm editing my payment information according to https://helpx.adobe.com/pl/manage-account/using/update-vat-id-for-eu-countries.html

I enter my VAT number, click the "PayPal" button (there is no "Save" one), log in to PayPal, back to the page. When I open the payment details again, the VAT number is empty.

Did I miss something?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
April 16, 2024

are you in the usa?

Participating Frequently
April 16, 2024

No, I'm in Poland

Participating Frequently
April 17, 2024

Pawel, sorry you are unable to add the PL VAT to your account.  If you choose a payment method other than PayPal, are you able to update the VAT ID per the directions in https://adobe.ly/4cTdLu9?  ^JW


I get the following error when adding VAT to card payment:

quote

A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank.