Can't cancel 7 day trial [Branched from old topic]

Question

I'm having the same issue, they will not answer. I'm trying to cancel my 7 day trial because it keeps saying "you'll be able to manage this plan shortly".

Nancy OShea · Answer

You have 14 days to cancel and request a refund without penalty.

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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Adobe's support system is probably slammed due to the holidays and the recent outbreak of omicron variant. They could be short-staffed right now. For faster service, use the Online Chat system.

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

CONTACT ADOBE SUPPORT:
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Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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