Can't Canel - Plans Won't Load in User Account

[matt_3469]

If I navigate to the Accounts section (https://account.adobe.com/ or https://account.adobe.com/plans) of my Adobe login, the plans boxes fail to load.

This means I am unable to cancel my trial. 

Any ideas?

[Shivangi_Gupta]

Hi there,

We are sorry for the experience. Could you try signing in using a different browser or different device?

Let us know how it goes.

^Shivangi

[kglad]

in particular, a mobile phone's browser is the most likely to succeed.  and if you use the same computer the different browser should not be opera and using an updated one in private/incognito mode may succeed.