Can't change Credit card. and cannot chat support access.

Question

My credit card can't approve Creative Cloud payment I want to change credit card but said "There’s a billing issue. Update your payment information for uninterrupted service.

"We’ve encountered an error processing your information. Try submitting again, or use a different web browser."

If enter Adobe Virtual Assistant said "Service Unavailable Please refresh this page or try the options below." but I refresh or change Internet ISP and change computer still seen this messages. I want to help this problem. Thank You

Manan Joshi · Answer

Hi @21928303,Try the following methods to contact supportChat :- Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.html?rghtup=autoOpenType AGENT to avoid bots and talk to a human.Phone :- https://helpx.adobe.com/contact/phone.htmlTwitter:- @AdobecareBe mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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