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Can’t login via University login on iOS

New Here ,
Jun 24, 2020 Jun 24, 2020

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Hello!

 

I've hade recieved through my university access to Adobe software, and it workshop flawlessly to login and use on my computer. But as I'm trying to login to the iPad-versions of the apps (specifically Photoshop), I can't log in.

 

I suspects that it is because of it not being able to redirect to my university login page, since that is what happens when I login via the desktop apps and browser. It just stops at "signing in" after I've entered my email address.

 

Is there a workaround? Or is this just an unfortunate fact i'm going to have to live with?

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Community Expert ,
Mar 26, 2021 Mar 26, 2021

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Hi

 

Does your iPad meet the system requirements?

https://helpx.adobe.com/no/illustrator/user-guide.html/no/illustrator/system-requirements-ios.ug.htm...

 

If so, check with the IT department at your university to see if they have blocked the iPad version.

 

~ Jane

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