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Cancel Adobe Subscription without fee

New Here ,
Aug 02, 2021 Aug 02, 2021

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I hate adobe does not alert you at the purchase screen about a cancelation fee. I thought this would be a month to month thing. I want to cancel my subscription because I do not have any funds to pay them. I am almost out of money and I have no job at 13. Someone please help me cancel my subscription with no fee.

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Error or problem, How to

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

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Hi there!

Sorry for the frustration. Please reach out to the concerned team here: https://helpx.adobe.com/in/contact.html

 

Let us know if you have any questions.

Thanks.

Kartika

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Moved from Premiere Pro to Account... forum.

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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It does, actually. It tells you the date by which you have to cancel to avoid the fee right before you can agree and subscribe.

 

new billing page info.png

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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quote

I hate adobe does not alert you at the purchase screen about a cancelation fee. I thought this would be a month to month thing.

 

Adobe does indeed offer month-to-month plans for shorter-term use:

 

Creative Cloud Annual vs. Monthly Plan: Which Should You Choose?

 

As pointed out above, the terms are specified when you sign up, including a fee to cancel after a certain date for the Annual plans.

 

The Monthly (month-to-month) plans never have a cancellation fee.

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Next question would be: should a 13-year-old person be able to take out a subscription. Do 13-year-olds have credit cards.

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Correct. Parental control. My children did not have a credit card, and I organized a prepaid one for my daughter when she worked as an intern in Munich, at 17. (Just to say, at that time in Munich nobody accepted credit cards... 🙂 )

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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LATEST

Only if adults give them access to one.  Ultimately, parents & guardians are responsible for what their children do.  

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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