Cancel Free Trial

[krupaben_9395]

I cannot see "Manage Plans" on my account, so then how can I cancel my free trail, any advice? Thank you

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

-or have Adobe support cancel your subscription using the "autoOpen" Chat link below
-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[kglad]

@krupaben_9395 

skip to the contact support option above IF you have an individual (not teams, enterprise, education) subscription.

[Shivangi_Gupta]

Hi @krupaben_9395,

We're sorry for the trouble. Do you get any error when you click on "Manage Plans"? Please share more details. We'll look into this.

Thanks,

Shivangi