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Dreamwork
Participating Frequently
June 6, 2022
Question

Cancel Lightroom Classic subscription

  • June 6, 2022
  • 2 replies
  • 2291 views

I would like to talk to someone about cancelling my monthly subscription for Lightroom Classic V 11.3.1 and Photoshop. I know how to do it, just want to make sure I can still use the Apps if needed which are on my computers, I just wont get any further updates. 

I also need to confirm I do have just Adobe LR Classic version, not Creative Cloud, as in the Cloud based version. I never sign up for Cloud version,  but recent emails etc have Creative Cloud as the  title

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 6, 2022

    When you cancel your paid subscription, all access to apps & services stops immediately.

     

    Legacy apps (CS5 or CS6) will continue, although you may need to re-install them after running the Adobe Cleaner Tool.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Nancy O'Shea— Product User & Community Expert
    Ged_Traynor
    Community Expert
    Community Expert
    June 6, 2022

    Hi

    Take a look at the below link and scroll down to this bit "What happens when I cancel my Creative Cloud subscription?"

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    Dreamwork
    DreamworkAuthor
    Participating Frequently
    June 6, 2022
    I would like to clarify that I have LR Classic not the web based Creative Cloud.
    How do I do that please?

    Jill Timms
    Peru Bob
    Community Expert
    Community Expert
    June 6, 2022

    You have a subscription to Creative Cloud if you have Lightroom Classic v 11.3.1.

    See the link given by Ged_Traynor .