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Dreamwork
Participating Frequently
June 6, 2022
Question

Cancel Lightroom Classic subscription

  • June 6, 2022
  • 2 replies
  • 2291 views

I would like to talk to someone about cancelling my monthly subscription for Lightroom Classic V 11.3.1 and Photoshop. I know how to do it, just want to make sure I can still use the Apps if needed which are on my computers, I just wont get any further updates. 

I also need to confirm I do have just Adobe LR Classic version, not Creative Cloud, as in the Cloud based version. I never sign up for Cloud version,  but recent emails etc have Creative Cloud as the  title

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    June 6, 2022

    When you cancel your paid subscription, all access to apps & services stops immediately.

     

    Legacy apps (CS5 or CS6) will continue, although you may need to re-install them after running the Adobe Cleaner Tool.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Nancy O'Shea— Product User & Community Expert
    Ged_Traynor
    Community Expert
    Community Expert
    June 6, 2022

    Hi

    Take a look at the below link and scroll down to this bit "What happens when I cancel my Creative Cloud subscription?"

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    Dreamwork
    DreamworkAuthor
    Participating Frequently
    June 6, 2022
    I would like to clarify that I have LR Classic not the web based Creative Cloud.
    How do I do that please?

    Jill Timms
    Nancy OShea
    Community Expert
    Community Expert
    June 14, 2022

    Nancy, in the link above by Ged it says this : You can continue to access all your photos on your local hard drive through Lightroom for the desktop. You can continue to import and organize photos and output your edited photos through Export, Publish, Print, Web, or Slideshow. Access to the Develop & Map modules and Lightroom for mobile is not available after your membership ends". 

    So, I still have access to my photos in the desktop LR Classic. I just won't be able to edit them or any new ones in Develop mode. I do find this annoying as the reason I went for the Desktop version a long time ago now, was so it would remain, and I could use it as a local App but would not get any further updates once I chose to stop the subscription. Oh well ! 


    Subscription software is exactly that.  You pay to use it.  When you stop paying, you lose it. 

     

    But Adobe does not remove software or image files from your device.  You must do that manually.

     

     

    Nancy O'Shea— Product User & Community Expert