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Dreamwork
Dreamwork
Participating Frequently
June 6, 2022
Question

Cancel Lightroom Classic subscription

  • June 6, 2022
  • 2 replies
  • 2291 views

I would like to talk to someone about cancelling my monthly subscription for Lightroom Classic V 11.3.1 and Photoshop. I know how to do it, just want to make sure I can still use the Apps if needed which are on my computers, I just wont get any further updates. 

I also need to confirm I do have just Adobe LR Classic version, not Creative Cloud, as in the Cloud based version. I never sign up for Cloud version,  but recent emails etc have Creative Cloud as the  title

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 6, 2022

    When you cancel your paid subscription, all access to apps & services stops immediately.

     

    Legacy apps (CS5 or CS6) will continue, although you may need to re-install them after running the Adobe Cleaner Tool.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Nancy O'Shea— Product User & Community Expert
    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    June 6, 2022

    Hi

    Take a look at the below link and scroll down to this bit "What happens when I cancel my Creative Cloud subscription?"

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    Dreamwork
    DreamworkAuthor
    Participating Frequently
    June 6, 2022
    I would like to clarify that I have LR Classic not the web based Creative Cloud.
    How do I do that please?

    Jill Timms
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 14, 2022
    Nancy,
    I am shocked and surprised you don’t understand what I am say.
    It is not hard to understand.
    When I originally got LR Classic, it was a purely a Desktop Application, all on my computers.
    I paid for to access regular SOFTWARE updates, which I appreciated.
    Then… it went to the cloud version.
    I just need a local photo editing application, if Adobe LR Classic / aka Creative Cloud is not that, maybe you can suggest something for a Mac user.
    Without a monthly subscription. Just a LOCAL editing tool.
    If not, no worries.
    Jill

    OK let me clarify terms for you.

     

    Creative Cloud LR Classic (desktop) and LR Cloud (mobile/web) are accessible only with a paid subscription.

     

    LR6 was the legacy version, sold on a perpetual license prior to the release of Creative Cloud.  Did you previously purchase a license to LR6?

     

    If yes, it all depends on your computer equipment. It might still work or not. You will need your original installation disks and valid serial number to activate it.

     

    If you didn't purchase a LR6 license, you're out of luck.  LR6 is not sold or supported anymore.  That ship sailed in 2018.

     

    I don't know of any freeware Lighroom Classic alternatives for Mac, sorry.

     

    Luminar by Skylum offers both subscription and one-time purchase.

    https://skylum.com/checkout/luminar-neo

     

    On1 has subscription and one-time purchase

    https://www.on1.com/store/

     

    I think Corel AfterShot Pro has a one-time purchase.

    https://www.aftershotpro.com/

     

    Nancy O'Shea— Product User & Community Expert
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