Cancel my plan

Forum|Forum|4 years ago
September 30, 2021
2 replies
893 views

Help! I wish to cancel my plan but they are charging me a high subscription fee! 😞

Correct answer Manan Joshi

That is metioned in the terms of subscription that you agreed to while purchasing the subscription, you should pay attention to what you agree. Now that the damage is done, I would suggest you to contact supprt team and let them know your conerns, they will see what best deal they can provide to you. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

M

manpreet_4195

Participant

Ple cancel my subscription how can i do that

kglad

Community Expert

@manpreet_4195

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)

M

Manan Joshi

Correct answer

Community Expert

That is metioned in the terms of subscription that you agreed to while purchasing the subscription, you should pay attention to what you agree. Now that the damage is done, I would suggest you to contact supprt team and let them know your conerns, they will see what best deal they can provide to you. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan