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cancel my subscripition

New Here ,
Oct 28, 2018 Oct 28, 2018

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i want to cancel my subscription

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correct answers 1 Correct answer

Community Expert , Oct 28, 2018 Oct 28, 2018

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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New Here ,
Sep 29, 2021 Sep 29, 2021

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I want to cancel my subscription 

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New Here ,
Feb 09, 2022 Feb 09, 2022

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Me too! I need assistance to cancel my "subscription". I tried using the free trial, now I am being billed. I want it stopped immediately. But it wont allow me to. I keep getting notified that I have insufficient funds to let the payment go through. And that is how it will remain. I will not be charged for trying out a "free trial". 

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Community Expert ,
Feb 09, 2022 Feb 09, 2022

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Please take a look here: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

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New Here ,
Aug 29, 2022 Aug 29, 2022

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Please cancel my subscription

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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