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Cancel plan

New Here ,
Mar 21, 2024 Mar 21, 2024

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Hi there, I would like to cancel my plan without having to pay the fee. The reason i'm trying to cancel is because I can't afford it right now and I cannot afford to pay a cancelation fee of $200.

TOPICS
Account management , Billing

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correct answers 1 Correct answer

Community Expert , Mar 21, 2024 Mar 21, 2024

plead your case ti adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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plead your case ti adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Mar 30, 2024 Mar 30, 2024

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I started a Free Trial of DreamWeaver on 24-Mar-2024 and I decided to cancel today however  I can find the plan to cancel in plan management: Adobe Account -> Plans and Payment -> Plans

The chatbot does not help at all.

Ther eis no email and no way to talk to a real person to help.

I could not find a way to ask a question in this community.

It is very frustrating how Adobe give such a poor support to users.

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Community Expert ,
Mar 30, 2024 Mar 30, 2024

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LATEST

@Eduardo345563663hu5 

 

did you type "agent" in the chat field?

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