The below video is helpful if you purchased directly from Adobe. If you purchased it elsewhere, contact that provider.
Is there a cancellation fee if I cancel my subscription?
If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of that month’s billing period If you cancel outside of this & if you have an annual subscription paid monthly, you’re charged 50% of the remaining cost of your membership as per the agreed Creative Cloud subscription terms.
Can I temporarily suspend/cancel my subscription?
No, there is no option to cancel or suspend a subscription temporarily.
How do I renew the subscription?
Your subscription renews automatically after the subscription ends.
How can I turn off auto-renewal for my subscription?
We do not recommend that you delete your Adobe account but if you wish to permanently delete your Adobe account, make sure you don’t have an active subscription. After deleting your account you will no longer have access to any files in the cloud.