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Participant
December 20, 2021
Question

Cancel subscription

  • December 20, 2021
  • 2 replies
  • 165 views

Hi there, how come my plan is annual plan? I paid monthly and now need pay $711 if I stop the subscription.

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    2 replies

    John T Smith
    Community Expert
    Community Expert
    December 20, 2021

    When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645

    John Waller
    Community Expert
    Community Expert
    December 20, 2021

    There are two types of annual plan:

    1. Annual plan, paid in full upfront
    2. Annual plan, paid month by month

     

    Looks like you have the 2nd option for Photoshop Single App and you're cancelling at month 3.

     

    So your early termination fee is ($158*9)/2 = $711.

     

    There are much cheaper ways of getting Photoshop, if that's all you want.

     

    Have a look at the Photography Plan for HK$68/month which gives you both Photoshop and Lightroom..