Cancel subscription

New Here ,
Dec 19, 2021 Dec 19, 2021

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Hi there, how come my plan is annual plan? I paid monthly and now need pay $711 if I stop the subscription.

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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There are two types of annual plan:

  1. Annual plan, paid in full upfront
  2. Annual plan, paid month by month

 

Looks like you have the 2nd option for Photoshop Single App and you're cancelling at month 3.

 

So your early termination fee is ($158*9)/2 = $711.

 

JohnWaller_0-1639969145286.png

There are much cheaper ways of getting Photoshop, if that's all you want.

 

Have a look at the Photography Plan for HK$68/month which gives you both Photoshop and Lightroom..

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Adobe Community Professional ,
Dec 19, 2021 Dec 19, 2021

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645

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