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나
나좀5C2C
Participant
January 23, 2021
Answered

Cancel Trial Please

  • January 23, 2021
  • 2 replies
  • 1564 views

I started using the Illustrator 7th trial on January 18th.
Order number: ADD059988277KR
Nothing comes up if I search with the order number, so can't I pay automatically on January 25th?

Correct answer thatsmauri

To cancel your current trial or subscription, check the following Help entry:
» https://helpx.adobe.com/kr/manage-account/using/cancel-subscription.html

Please note: This is mainly a public user-to-user forum. We are not able to help you directly with any billing, account or subscription issues. You will need to contact Adobe Customer Care for this:
https://helpx.adobe.com/kr/contact.html

2 replies

R
robert_3168
Participant
March 3, 2025

Cancel trial 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 3, 2025

Did you already try the link: 

helpx.adobe.com/manage-account/using/cancel-subscription.html  

thatsmauri
Community Expert
thatsmauriCommunity ExpertCorrect answer
Community Expert
January 23, 2021

To cancel your current trial or subscription, check the following Help entry:
» https://helpx.adobe.com/kr/manage-account/using/cancel-subscription.html

Please note: This is mainly a public user-to-user forum. We are not able to help you directly with any billing, account or subscription issues. You will need to contact Adobe Customer Care for this:
https://helpx.adobe.com/kr/contact.html

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