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Cancelamento

New Here ,
Feb 11, 2022 Feb 11, 2022

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  • Quero cancelar minha conta porem estao cobrando uma taxa

eu fiz um teste gratuito e agora estao me cobrando

nem me deram chances para cancelar o plano

nao tenho dinheiro

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correct answers 1 Correct answer

Community Expert , Feb 11, 2022 Feb 11, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Feb 11, 2022 Feb 11, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Feb 11, 2022 Feb 11, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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