Cancelar suscripción illustrator

[Pedro225141111zdo]

Buenos días

Llevo meses intentando cancelar mi suscripción a illustrator y si no actualizo el métod de pago no me deja. Como no quiero que me cobren los meses que llevo intentando cancelar, no se como hacerlo porque no me deja por ninguna vía.

Agradecería que me confirmaran.

Muchas gracias

Pedro

[John T Smith]

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Shivangi_Gupta]

Hi Pedro,

We're sorry for the trouble. Check out this article for all cancellation related queries: https://community.adobe.com/t5/account-payment-plan-discussions/cancel-subscription-faqs/td-p/118857...

If you still need help you can contact our support team as suggested by the expert above.