Skip to main content
Asistiva
Participant
July 29, 2022
Question

Cancelar suscripcion

  • July 29, 2022
  • 1 reply
  • 171 views

Hola, QUIERO cancelar mi suscripcion y me es IMPOSIBLE....No me deja la pagina y cuando quiero contactar a alguien de la empresa me dicen que esta cerrado....

OBVIAMENTE para suscribirme me deja hacerlo la pagina.

Me ayuda alguien????
Me siento prisionera de este sistema, estoy muy sorprendida por esta actitud y servicio de ADOBE.

COMO HAGOOOO?? 

Pense en llamar a la tarjeta y denunciar fraude de la empresa ADOBE porque no me dan libertad , pero preferiria hacerlo por medios mas civilizados y democraticos.

AYUDAAAA por favor

Gracias

Silvana

    This topic has been closed for replies.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    July 29, 2022

    [Moderator moved from Using the Community forums to Account, Payment & Plan.]'

     

    @Asistiva,

    With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
    https://account.adobe.com/plans

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert