cancelation

[excited_perfection2915]

I was charged 33.29 after I canceled the free 7 day trial, I recieved an email confirmation of my cancelation yesterday, and it made me cancel again today. how do I go about getting a refund 

[kglad]

first check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
any subscription?

if everything looks like you expect and you cancelled within the free trial period your refund will arrive within 14 days.

[Jeffrey_A_Wright · Accepted solution]

Excited_perfection, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that you did complete the cancellation process for both subscriptions. Any refunds issued will take up to 14 days. Please see https://adobe.ly/4i6lbgI for more information. I am sorry you did not find more value in our service offerings. ^JW