I was wondering if anyone knew how to cancel the auto renewal?
I work at a company as a temp and ended up using my card to pay for Adobe Acrobat file converter for a whole year.
I'm not sure how long I will be with this company, and am afraid a year down the line I will forget and be charged the annual fee again.
I looked it up and it said to do this you just need to cancel the subscription, but it also said that if you cancel it Adobe will just refund you the remaining months you had left on your subscription. Which is an asboulute no go since I've already been reimbursed by the company.
Is there any way to do this without being refunded and ending the subscription all together? What would be the best course of action if that were not the case?
-click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long