Copy link to clipboard
Copied
I got the Adobe Creative Cloud for a project for a school thinking it was going to be only $19.99 as a college student. I was planning on canceling it after my project since I don't really use any of the paid products and can't really afford the price monthly.
when I went to cancel I was hit with the absurd cancellation charges. I attempted to cancel the use of a product and the charge was $79.96 USD, this is the cost of some of my books for classes for a semester just to cancel products! The worst part I cant even cancel the product cause the cancellation fee is too high
[Edited by moderator]
Copy link to clipboard
Copied
all student/eduction subscriptions are annual commitments. you can opt to pay monthly but it's still an annual commitment.
to discuss, contact adobe support IF you (as opposed to your school) administer your subscription. there are 2 ways to contact adobe; chat and twitter (now x):
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
Copy link to clipboard
Copied
I was planning on canceling it after my project since I don't really use any of the paid products and can't really afford the price monthly.
By @Atomiclab
In the future, you may want to read agreements more closely so that when you commit to a contract, you will be aware of all the terms.
Copy link to clipboard
Copied
This said, contact Adobe customer care and negotiate your way out. Good luck.