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Matt Paintin
Known Participant
December 14, 2022
Question

Cancellation fee

  • December 14, 2022
  • 1 reply
  • 687 views

Hi all
Just after some clarification regarding early cancellation fees for After Effects
I understand the cancllation fee is 50% for a yearly billed monthly plan. Is that 50% of the monthly fee (£19.97 GBP) or 50% of the total £239.64 that would have made up the yearly plan?

Cheers

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 14, 2022

the penalty 50% of the remaining months.  ie, if you continued your plan for the full year you would end up paying $x more.  if you cancel early you pay $x/2.

 

eg, if your monthly cost is $10/month.  you start your annual subscription and pay for 6 months, and then decide to cancel, you will owe $30 cancellation fee.

 

<moved from download&install>

    M
    Matt PaintinAuthor
    Known Participant
    December 14, 2022

    Thanks for replying kglad.
    Ah so its 50% of the outstanding/remaining amount and not just a flat 50% of what the whole year costs. I understand.
    Thank you

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 14, 2022

    exactly.  the penalty 50% of the remaining months. 

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