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Cancellation FEE

Guest
Apr 27, 2025 Apr 27, 2025

I think its crazy how there is an extremely expensive cancellation fee for adobe illustrator.... I'm literally a student and wanted to give it a try for a month and it won't let me cancel anymore because I will have to pay a $149 cancellation fee for a service I am BARELY using. I wanted to TRY it and I don't find it useful for me. I can't afford this fee but now I can no longer cancel. I am extremely dissapointed and this is such a sneaky way from this company to try and take money from us. I want to cancel my membership now. Someone please assist me because this is just wrong and decieving... If I had known from the beginning I would have never subscribed to this. I customer service is not good either and I am just talking to an AI robot. Please help me somebody. 

 

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Community Expert ,
Apr 27, 2025 Apr 27, 2025
LATEST

it was clear when you started that the free trial was limited. ie, you needed to cancel before the trial ended.  and even if you goof up and are a week late with the cancellation, adobe refunds your money.

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