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Participant
May 4, 2021
Question

CANCELLATION

  • May 4, 2021
  • 2 replies
  • 316 views

I cancelled my subscription immediately after downloading snd now I have at least a $40.84 charge and I can't talk to anyone nor chat. HELP

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    May 4, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    May 4, 2021

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html