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Participant
May 15, 2022
Question

Cancellation

  • May 15, 2022
  • 1 reply
  • 144 views

Hello,

 

I ve made a free test of signature which would spend for 7 days (start day 12 may 2022). At the same day, i realize that signature not make possible to do what i was intend to do, i cancelled it. But ive check my credit card account and i see that it is costing me the per month signature. Since i am in the 7 days free test, i would you like you refund me the cost it is taking. 
thank you very much

 

igor

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    May 15, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html