Cancelled free trail but was already charged.

[kayla_6673]

Hello,

I would like to inquire about a refund. My email stated my free trail ends 20Sep2025 and today is the 20th. I was already charged for the service. I cancelled my free tral today as well. 

Will I recieve a full refund of since I cancelled the plan the same day it stated?

Kind regards

[kglad]

if you cancelled within the refund period, you will be refunded.  it can take up to 14 days for the refund to be processed.

meanwhile, check your account, https://account.adobe.com to make sure everything (ie, BOTH) is (are) cancelled.